App Store
Install OMD on your iPhone or iPad.
OMD is on the App Store. Scan the code with your iPhone camera, or tap the button — takes about 30 seconds.
Install OMD from the App Store
Scan the code with your iPhone or iPad camera, or tap the button if you're already on the device. After installing, sign in with the email and password from your Welcome to OMD email.
Install OMD →Scan to install
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Request OMD credentials
Tell us where to send your sign-in. We provision an OMD account for your agency and email you a welcome link to set your password — usually within a few hours.
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Watch for your OMD welcome email
Within a few hours we email you the credentials to sign into OMD. Sender: onboarding@cce-platform.com, subject "Welcome to [Your Agency] on OMD".
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"Welcome to [Your Agency] on OMD"
Tap Set your password, choose a password, you're set. Sent to your work email (or whatever you submitted in the form).
If you don't see it within a few hours, check spam — or email support@cce-platform.com and we'll resend.
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Open OMD and sign in
Tap the OMD icon on your home screen (it lands there when the App Store installs it). On the sign-in screen, use the email and password from your Welcome to OMD email.
Forgot your password? Reply to the welcome email or contact support@cce-platform.com and we'll resend the setup link.
A few things to know
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You'll need an Apple ID
Required to install from the App Store. Free to make at appleid.apple.com if you don't have one. We don't need to know what it is.
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Updates come through the App Store
Leave automatic updates on, or update OMD from the App Store when a new version is available.
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Sign in with your agency account
Your agency sets up your account. Ask your medical director or training officer if you don’t have one yet.
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First-launch permissions
Microphone, camera, location, Bluetooth, local network. Each maps to a feature (speech-to-text, ECG capture, hospital ETAs, ZOLL pairing). Allow them all unless your agency says otherwise.
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Your agency decides when you go live
Keep charting in your current ePCR until your agency tells you OMD is its system of record.
Stuck on any step?
We reply within a few hours during business hours.
Email support
Stuck on any step?
We reply within a few hours during business hours.